100% Natural Herbal Wellness
+91 - 8448833782 parniknaturalsae@gmail.com
100% Natural Herbal Wellness

Shipping & Delivery Policy

Here’s the same policy professionally adapted for your Dubai (UAE) customers, taking into account that:

  • Your business operates from India,

  • You ship to the UAE,

  • All orders are prepaid (no COD), and

  • UAE customs and courier conditions are included.

This version is ready to paste into your Shopify “Shipping Policy” page 👇

Shipping & Delivery Policy (UAE)

Last Updated: November 2025

Thank you for shopping with Parnik Naturals!
We are committed to delivering your orders quickly, safely, and efficiently across the United Arab Emirates (UAE).
Please read our shipping and delivery policy carefully before making a purchase.

1. Shipping Coverage

  • We currently ship orders within the United Arab Emirates (UAE) only.

  • Orders placed from outside the UAE will not be processed.

2. Order Processing Time

  • All orders are processed within 1–2 business days after full payment confirmation.

  • Orders placed on weekends or UAE public holidays will be processed on the next business day.

  • Once your order is placed, you will receive an email confirmation followed by a shipping confirmation email containing your tracking number, once dispatched.

3. Delivery Time

Estimated delivery times may vary depending on your location:

Location Type Estimated Delivery Time
Major Emirates (Dubai, Abu Dhabi, Sharjah, Ajman) 3–5 business days
Other Emirates (Ras Al Khaimah, Fujairah, Umm Al Quwain) 5–7 business days
Remote Areas / Islands 7–10 business days

Please note: Delivery times are estimates only and may vary due to courier delays, customs clearance, or unforeseen conditions such as weather or logistics issues.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery address and order weight.

  • Any applicable customs duties, VAT, or import fees charged by UAE authorities are the responsibility of the customer.

  • From time to time, we may offer free shipping promotions—these will be clearly mentioned on our website.

5. Prepaid Orders Only

  • We accept prepaid orders only.

  • Cash on Delivery (COD) is not available.

  • Orders are shipped only after full payment has been successfully received and verified.

6. Tracking Your Order

  • Once shipped, you will receive a shipping confirmation email with your tracking number.

  • You can track your shipment directly through the courier partner’s website using the tracking details provided.

7. Delayed or Lost Packages

In rare cases where your order is delayed or appears lost:

  • Please contact us at parniknaturalsae@gmail.com with your order number.

  • We will coordinate with our courier partner to locate or resolve the issue.

  • Parnik Naturals is not responsible for delays caused by courier partners, customs, or external events (e.g., natural disasters, strikes, or severe weather).

8. Incorrect Shipping Information

  • Please double-check your shipping address before completing your order.

  • We are not responsible for lost or undelivered packages due to incorrect or incomplete addresses provided by the customer.

  • If an order is returned due to an incorrect address, reshipping charges may apply.

9. Damaged or Missing Items

If your package arrives damaged or if an item is missing:

  • Please contact us within 48 hours of delivery at parniknaturalsae@gmail.com.

  • Include clear photos or videos of the outer package and the received items.

  • After review, we will arrange a replacement or refund as per our Cancellation & Refund Policy.

10. Contact Information

For all shipping or delivery-related queries, please contact us:
📧 parniknaturalsae@gmail.com
🌍https://parniknaturals.ae/